Product Updates

UX enhancements allow you to create professional, branded giving experiences with full-screen background images and modern design elements.

• Full-screen background images - Can now replace small banners with immersive backgrounds that showcase visual identity
• Consistent brand experience - Page titles display uniformly across all screens, maintaining connection to the church
• Modern professional design - Refreshed Terms & Conditions with improved readability and polished appearance

Allows donors to give to multiple funds in a single transaction directly through our embedded widget, maintaining church branding throughout the experience.

• Contribute to several causes in one easy transaction
• Donors start the giving process directly on your site
• Support for both credit cards and QuickGive with Apple Pay

Captures donor giving schedules during pledge creation, showing not just how much someone pledged, but exactly when and how they plan to give. **Limited availability at this time. Wider rollout planned for future.**

• View how donors plan to give, with the ability to manually enter pledge terms
• Improved donor experience; donors select giving schedule first, eliminating confusion and payment pressure
• Pledge terms sync with ChMS, eliminating manual tracking

Apple Pay transactions in Rock RMS are now labeled as "Apple Pay" rather than generic credit card transactions, providing more accurate and meaningful data for your organization's reporting.

Gives org admins visibility and support capabilities for campus campaigns across all locations.

• Full visibility into campus campaign performance across all locations
• Rights to help edit, publish, and close campus campaigns
• Toggle between org-level and new campus-level experiences

Automatically route form respondents to tailored follow-up pages based on how they answered—no manual work or dev support needed.

• Transforms static form submissions into dynamic next steps
• Drives deeper engagement across giving, events, and volunteer opportunities
• Saves admin time with built-in redirect logic

A set of powerful usability updates to the Forms Builder and respondent experience—designed to save time for admins and boost form completion rates.

• Smarter Form Builder with “Save & Done,” quick preview, and logic-preserving field duplication
• Streamlined Management puts common actions like “Edit” and “Fill Out” up front
• Expanded Logic Options now include birthday, gender, marital status, and ticket type
• Cleaner Respondent Layout improves the experience for users filling out forms

A redesigned Process Queue header that improves usability and sets the stage for future AI and automation capabilities.

• Sidebar actions moved into a modern Prism Header for consistent UI
• Campus assignment made easier in the Create Process modal
• New prompt to assign a Process Manager—preventing unowned, overlooked processes

Now available through our partnership with VisitorReach, VisitorTap brings tap-to-engage NFC technology to your church. Guests simply tap their phone on a card or sticker to instantly access your giving platform, connect card, or ministry resources. As a Pushpay customer, you also receive special discounted pricing on VisitorTap!

Provides full visibility into past Mail Merge communications and a refreshed UI to streamline message tracking and management.

• View complete logs of every Mail Merge: sender, send date, and message content
• Side-by-side comparison of planned vs. actual recipients
• New filters for “My Mail Merges” and “Others” across all tabs
• Dedicated Send History page for easy search and review

Instead of redirecting donors to unfamiliar payment pages, Embedded Giving lets donors start their gift directly on your church's website while maintaining your visual identity throughout the giving process.

• Donors begin their gift directly on your familiar site Maintain your branding with full background images and custom fields
• Maintain your branding with full background images and custom fields
• Post-gift customizable links for additional engagement opportunities

StudioC Integration brings personalized content directly into your Pushpay church app. By tailoring messages to each person's needs, it helps members stay more engaged and strengthens their connection to your community.

• StudioC integration can now be added to church apps, allowing delivery of tailored content within the app experience
• Includes a native anonymous content feed for engaging the broader community before members log in
• Customize field mapping for targeted segmentation and cleaner data

Pushpay’s Mailchimp Integration eliminates the busy work and unlocks smarter, personalized communication—without needing third-party tools.

• Sync Saved Searches, Groups, and Process Queues directly into Mailchimp as tags or audiences

Enables individual campuses to run their own localized fundraising efforts, while Pledge Sync automatically syncs pledges from Giving to CHMS

• Allows campus administrators to directly manage their campus campaigns and pledges
• Ensures campaign funds and pledges automatically sync from Giving to ChMS Unifies campaign and pledge management in Pushpay Giving, reducing manual effort and errors

Apple Pay Recurring enables convenient and secure recurring donations directly through Apple Pay, offering a frictionless way for donors to consistently support their church initiatives and grow generosity

Automatically sync digital gifts into ChMS with zero manual entry.

• Automatically batches ACH, credit card, and check deposit gifts into ChMS Instantly reflects digital transactions on donor giving statements
• Supports multi-site churches with org-wide configuration
• Reduces manual work and improves accuracy for admins—no need to batch digital gifts by hand

Automate and refine your church's annual reporting with Pushpay CHMS for unmatched accuracy and efficiency

• Automates data collection for sacraments, membership, and ministry stats
• Customizable, compliance-ready templates for diocesan reporting
• Streamlined review and approval workflows for administrators
• Reduces manual entry and errors, saving time and improving accuracy

Automate emails for optimal timing, saving time and boosting engagement with their community.

• Schedule emails up to one year in advance
• Automate outreach for events, holidays, and follow-ups
• Ensure consistent, timely communication with congregants
• Save time and boost engagement with strategic scheduling

Streamlines multi-campus event scheduling, reducing admin workload and enhancing event visibility.

• Filter by group, department, campus, and more for easier event discovery
• Live search within the visible calendar month improves usability
• Shared events now clearly marked with hoverable campus info
• Streamlined event creation with instant access via confirmation banner

Simplifies volunteer scheduling, saving time and fostering stronger community connections.

• Simplifies volunteer scheduling with a clear, intuitive interface
• Enables bulk changes and auto-scheduling based on preferences
• Offers flexible views by day, week, or month
• Helps prevent double-bookings and last-minute scrambles

Create smart, dynamic forms that adapt to each respondent—boosting engagement, reducing admin workload, and improving data quality.

• Higher form completion rates by making forms relevant and personalized.
• Fewer data errors by tailoring questions to individual respondents.
• More efficient administration by streamlining form workflows.

Give your above-and-beyond donors a simple and intuitive experience for Multi-Fund Giving, without complex management for administrators.

• Give to multiple funds in a single giving experience
• Simple giving flow for joyful above-and-beyond giving
• Easy administration for donation management, refunds, and reallocation.

Add rich calendar events intuitively into your app, promote them easily, and display them beautifully so your congregion feels genuinely invited to come.

• Manage your church calendar in one place with rich text calendar feeds creating events in your app.
• Maintain an updated app calendar with smart defaults and easy event management and promotion to Dynamic Home Screen.
• Display events beautifully with an in-app calendar, smart date ranges, and rich text formatting.

Simplify above-and-beyond generosity by entering multiple transactions from a single check, giving envelope, or charge authorization.

• Save time entering multiple gifts from a single donor
• Enhancement to both single entry and batch entry
• Works with card, ACH, check, and cash donations
• Creates multiple payments without duplicating effort

Streamlined and improved navigation makes it easier for you to serve your community.

• Improved dropdown menus
• Breadcrumbs ensures you can navigate back and forth with ease
• Quickly and easily find subpages with fewer clicks

A system report that enables you to pull a report of all sacraments received at a specific campus.

• Pull a report of all sacraments received at your parish
• Customize date range to meet your needs
• Multi-site users can quickly find important sacramental information by individual sites tied to a diocese

Auto-Schedule events and services in a fraction of the time.

• Ensure fair distribution among your volunteers based on their preferences and availability
• Simple and reliable volunteer scheduling for all your events
• Greatly reduce the time it takes to schedule all your events and services

Uncover group participation trends at a glance

• Group participation over time
• Summary of group data on the present day
• Filter by campus, department, groups, group type, and interaction type
• Uncover trends by household, group size, and member to leader ratio so you can better engage with your community

Stop losing your congregation to external links! With the in-app browser, your app users can give, fill out forms, and view with other web content without losing their engagement with their church app.

• Full function giving without leaving the app
• Users easily return to their app content without distractions
• Option to use either in-app browser or webview for web links

Allow your congregation to give with just a couple taps. Apple Pay allows first-time and in-the-moment donors to give without worrying about card details or expiration dates.

• Stay in the moment of inspiration and generosity
• Give with just a couple taps – no need to enter new card information
• Added security through Apple’s biometric verification
• Automatically appears for Apple Pay users on eligible devices

Find, connect, and streamline sacramental prep

• Discover and connect to your parish community with powerful search, reporting, manage facilities, and find volunteers to support religious education programs.
• Walk alongside them with easy to use form and communication templates and process queues make it easy for you to usher catechists through the entire faith formation process ensuring no parishioner falls through the cracks.
• Create a dynamic and empowered community with easy to use class check-in, upload new sacraments to entire groups in a few clicks so that your parishioners can celebrate their faith journey.

Quickly connect sacraments to the parish they were received

• ChMS enhanced with the largest database of nearly every Catholic parish in the US
• Connect sacraments to a parish allowing for quick and accurate data entry
• Empower parishes and diocese in a connected multisite environment to swiftly search for sacraments attached to a specific parish

Manage and delegate ChMS system notifications to staff administrators for single or multi-site

• Assign one or more admins to system-automated notifications
• Empower department admins to better manage their work
• Eliminate redundant or missing notifications

Smart Group Search makes it easier to select the groups that you have most recently used and saves you time from searching the complete list of groups.

• Interact with the groups in order to see the suggestions. E.g. search, create, view or select a group
• Receive up to seven group suggestions
• Save time in searching groups

Improved design of the scheduling page to provide a simplified and faster volunteer scheduling experience.

• An experience toggle button so you can adjust to the new experience at your own pace
• Last served date on the volunteer card
• New drag and drop functionality, more spacing and a horizontal scroll bar that now moves with the user’s place on the page

Simply and securely edit recurring schedules on behalf of donors, without compromising their security.

• Available to organization and merchant admins
• Cancels and re-creates the recurring gift in one move
• Requires re-entering payment method for security

Complete view of all information a community member submits on a form.

• Community member receives an email response with all critical information
• Increases confidence that the church has received accurate information
• If mistakes are found, they can easily be addressed and updated

"The Sacrament Change log enhancement allows People admins to track when

• Enhancing accountability
• Accurate record-keeping

Elevate how your church honors life's significant milestones with Pushpay’s Funerals & Significant Events feature, designed to effortlessly capture and report key moments like funerals and consecrations, ensuring every important occasion is respectfully recorded and easily accessible for annual reports.

• Enhanced Reporting Capabilities: Generate comprehensive reports on significant events to support your administrative and compliance needs
• Deeper Community Engagement: By accurately recording and honoring significant milestones, foster a deeper connection with your community members

Imagine you have a regular volunteer who will be going on an extended leave. The 'Hide Volunteer' feature allows you to hide the volunteer, removing the ability for them to be scheduled until they return without impacting their volunteer position.

• Keep a volunteer in a position, but remove the ability for them to be scheduled until they are unhidden
• Volunteers that are marked as hidden are removed from all future schedules until they are unhidden by the admins
• This feature is position-specific, so you can hide a volunteer in one position while that same volunteer is active (unhidden) in another position

Color-coded volunteer alerts on the Add Volunteer search modal will improve and speed up the process of scheduling volunteers across several different teams and positions.

• Color-coded alerts will show on the Add Volunteer search
• Scheduling volunteers across several different teams and positions
• Examples of alerts: user preferences, child work authorizations, background checks (including Virtus alerts), scheduling conflicts, etc.

Easily find all ChMS financial reports assigned to you by campus.

• Multi-site enabled to find all ChMS financial reports assigned to you
• Filter ChMS financial reports by campus

Ensure safety and streamline volunteer compliance with Pushpay’s seamless integration with VIRTUS®

• Streamlined Volunteer Engagement: Simplify the process of engaging with volunteers by integrating their certification status directly into the Pushpay ChMS workflow
• Easy Identification of Qualified Volunteers: Quickly identify volunteers who have completed safe environment certification, making it easier to assign tasks and roles with confidence
• Compliance Management: Ensure your organization remains in compliance with safety regulations without adding extra steps to your existing processes.

The 'Campus Favorite' feature allows multi-campus organizations to label a campus as a favorite campus for improved efficiency and accessibility. to quickly access those campuses.

• Quickly access most used campuses
• Improved operational efficiency
• Campus favorites will also apply to the LEAD app

Eliminate stress and reduce time with ChMS Templates.

• Easily create, use, learn, and share templates
• Pushpay pre-built templates reduces administrative burden
• Only Pushpay offers the ability to share templates across multiple campuses

Compare giving data over a selected date range to understand how congregant engagement is changing over time

• Compare engagement for the selected period with previous period, e.g. Last 12 weeks, this week, last month etc.
• Create a custom time range for a deeper understanding
• Compare giving data over same time window in the previous year

Get a quick snapshot of recent trends in attendance and engagement.

• Quick overview of important attendance and engagement data
• Attendance and engagement trends presented in an easy to digest format
• Quick links to attendance, giving and serving overview page to explore more

Identify congregants based on their engagement stages, e.g. at-risk attendars or potential donors etc.

• Option to choose from various engagementment stages already identified for you in the Insights software
• People list with the contact information, e.g. email and phone number
• An easy way to export the people list to CSV so you can take the next steps to make a meaningful connection

Engagement stages breakdown to understand how congregants are engaging through attendance, giving and serving. E.g., at risk attendars, recent new donors or potential volunteers.

• Predefined engagement stages for easy understanding of attendance, giving and serving trends
• People lists are created based on the engagement stages
• Easy to understand representation of engagement stages using gauge charts

The Pushpay Giving - Rock RMS Integration syncs the most critical giving information, matches people in your Rock database, and enables form payments for event registration.

• Sync payments including non-cash, recurring schedules, online giving settlements, check deposits, and manual entry batches
• Match donors from Pushpay with people in Rock, or create new profiles
• Use Pushpay as a financial gateway for Event Registration payments

Easily and quickly add more than one registrant to a single form.

• Register up to 10 people on a single form
• Field auto-complete makes it faster to register an entire group
• Pay for an entire group with a single transaction

Copy & move customized items simply and efficiently to save effort adding new weekly content, engaging multiple campuses, or making other changes to your app.

• Copy up to 20 items at a time within a container
• Move up to 20 items or containers at a time to a different location
• Keep your app updated with less effort

Find donors more quickly when you search by Your ID instead of, or in addition to name and contact information.

• Search by name, contact information, or Your ID
• Use envelope numbers or other custom IDs for quicker gift entry
• Works in single entry, batch entry, check deposit, and pledge entry

Korean, Vietnamese, and Chinese translations are now available in ChMS and Lead App

• Easily toggle between five language translations when using the ChMS web app

To make your Giving Statement season as pleasant as possible, we’ve made some improvements to this Giving Statement Overview page.

• See more information on each past statement run, like period type and dates
• The process of creating new giving statements and viewing past ones is the same
• Click “Create new statement run” to get started

For organizations with multiple campuses, managing various events can be intricate. The Multi Site Check-In feature makes it simpler for large, multi-campus organizations to search for and pinpoint events at specific campuses.

• Improved UX for Multi-Site Users: Enjoy a revamped user experience for seamless navigation in the Check-In feature
• Enhanced Search and Filtering: Easily manage events with expanded search and filtering capabilities
• Updated Design: Experience a refreshed UI in line with Pushpay's design standards ensuring a visually appealing and consistent user journey

Adding Resi On Demand to your custom app allows your congregation to access new video content immediately, in a branded and highly customized experience, with no added effort on your part.

• Auto-save livestreams to playlist to automatically be added to your app
• New videos automatically added, organized, and accessible to your congregation
• Your own custom branded experience withouts ads, distractions, or moderation

The new App Studio is more intuitive and satisfying than ever, building off the customizable, drag-and drop MAS by modernizing the design and functionality.

• Intuitive actions
• Cohesive design
• Groundwork for improvement

A modernized user interface for your app users, delighting your community as they navigate your app and their their giving profile.

• Modern mobile user interface
• No change to your content or branding
• Improved giving profile experience

A simplified menu makes it easy for administrators to search for the form they need.

• Search and filter by form name
• Refreshed user experience
• Identify common actions such as total submissions, matched vs unmatched
• Easy form management
• Intuitive search and filter functions
• Quick share with teams and community members

Easily switch between individual campuses based on their roles and permissions. Enjoy a improved user experience with a new campus dropdown menu.

• Eliminate need to login to each campus
• Admins can select one or more campuses
• Enhanced security to ensure you only see campuses based on individual roles and permissions

Share events is a way to associate one event with more than one campus, unless we duplicate the event.

• Share an event across any campus with just a few clicks
• For multi-campus organizations: easy distinctions between host campus and guest campus
• A guest campus can accept or decline the event invitation
• Once the invitation is accepted, the event appears on the guest campus calendar as a shared event

Save an event to a draft and publish to your church calendar only when you are ready to announce the event to your congregation.

• Create and Edit events now includes options to "SAVE AS DRAFT" and "CREATE"
• SAVE AS DRAFT option will allow you to save events to a draft (planning) calendar before making it visible to your congregation
• If you want to hide an already published event, you can do so by selecting the “Return to Draft” option at the top

Additional profile fields that come standard on a person profile in the ChMS software that helps churches collect better information about who they serve and how to serve them.

• Demographic fields such as maiden name, gender, and ethnicity
• Identification fields such as safe environment and fundraising
• For Catholic profiles, can also include Diocesan ID
• Miscellaneous fields such as family/household name, envelope user and homebound ministry

Admin permissions reporting page is a way to use admin permissions reporting! This feature update will save time and create additional visibility while providing ways to control access to the system.

• Filters: To narrow search results, admins can use Campus, Roles, or Permissions filters
• Search: Admins are able to search for a specific Name or Role to shorten the list of profiles in the list
• Mass Actions: Once admins set up the reporting table, they can take mass actions on the selected users, e.g. export the entire admin table

Unlock major gifts for your ministry by making stock giving easy for your donors and your admins, at no additional cost. Engiven takes the headache out of stock donations making it simple for you and your community.

• Quick and easy setup
• Diversify your income streams
• Facilitate major gifts
• No risk, huge potential

Stop wasting your administrators’ time trying to keep Pushpay in sync with your general ledger. Automatically send both online and offline transactions into Intacct as journal entries for quick and easy reconciliation.

• Save time by automatically syncing transactions rather than manually exporting and importing them
• Ensure accuracy between Pushpay and your general ledger by eliminating manual data entry
• Map funds, listing, and campuses to Intacct’s GL codes so everything syncs automatically

Easily open up another giving lane by allowing your donors to give cryptocurrency. With the Engiven Partnership, you can track them without adding cost or complications to your administrative process.

• Quick and easy setup, free for Pushpay customers
• Open up new untapped giving lanes
• Donors start right from your giving listing
• Donations are automatically exchanged for USD

A growing set of proprietary and best-in-class features behind the Giving product that save gifts from failure and grow future donations based on Pushpay’s expertise as the leading innovator in nonprofit giving software.

• See measurable impact from Pushpay’s leading giving technology
• We proactively prevent gifts from failing, and recover them if there’s still a problem with the card
• Donor lifecycle management to automatically nurture and grow your givers
• Invite donors to deeper engagement through Offline Conversion and Recurring Suggestion

Bulk Upload for Sacraments is a feature that streamlines sacrament data management by allowing administrators to easily upload large amounts of information, saving time and enhancing overall efficiency.

• Efficient sacrament data management: Parish administrators can swiftly upload mass data via Bulk Upload, streamlining entry and enhancing efficiency
• Time-saving, effort-reducing: This feature simplifies sacrament data management, allowing administrators to concentrate on core responsibilities
• Accessible for pastoral action/certificates: Bulk Upload ensures quick access to sacrament information, facilitating prompt pastoral action and certificate printing

Keep using Ministry Platform for all of your ChMS needs, while giving your donors the the best giving experience available, with a seamless integration between Pushpay Giving and Ministry Platform.

• Use the best Giving platform with the Ministry Platform ChMS you prefer
• Sync donors, donations, and event payments
• Save time by automating donor and donation management into your ChMS

In many cases, churches have designated roles with specific admin permissions. This feature will provide admins with preconfigured roles and the ability to create custom roles, greatly improving admin permissions experience even further.

• Create new permission roles and edit existing roles
• Filter the displayed roles to compare the differences between your admin roles
• Modify built-in System Admin Roles, and then restored to default permissions
• Use the new role to quickly assign custom permissions to profiles

Improved navigation in ChMS brings to you a functional yet delightful experience. Now your church staff can spend less time scrambling through the software and instead spend it on important needs like supporting the community.

• This visual and design update provides simplicity, familiarity and consistency
• Same logos and colors across all digital platforms - our products, customer portal etc.
• Similar global navigation across products - so common menu items can be found in the same places, e.g. profile, settings, left sidebar, product switcher, etc.

Truly engage your app users when they can watch & respond to sermons and other videos. The new media player allows for multitasking in the app, so you can build a better digital church experience using Resi, Vimeo, and Youtube videos.

• Users can take notes, look up Scripture or other content to better engage with videos
• Users can respond in the moment by filling out connection forms, prayer requests, registrations, feedback, or other forms during the video
• Users can minimize the video to navigate around the app without losing their spot (continues playing for Resi)

One-way integration between Pushpay Giving and Planning Center Giving to transfer donors and donations into PCO platform, allowing customers to use Pushpay’s giving and administrative tools and PCO’s ChMS features seamlessly.

• Builds on Planning Center People Integration (two way sync of community members)
• Sync donors, donations, payments, refunds, returns, and batches from Pushpay Giving into PCO Giving module
• Enables Planning Center customers to use the best giving experience and donor management tools alongside PCO

The redesign of the Admin Permissions page will give ChMS master administrators flexibility to configure permission settings in ChMS so the right people on your staff have the rights and access they need to do their jobs.

• These roles make assigning permissions much easier
• This update ensures that a profile has all the right permissions to accomplish the tasks they need to, without giving too much access
• Operational efficiency

Achieve pledge campaign goals with an easy to use, enriching experience for your donors with recurring payment options.

• Increase Pledge Commitments with recurring payment options
• Top notch donor experience with a pledge summary so your donors have all the information before they finalize their pledge
• Simple, intuitive user interface ensures anyone at any time can set up their pledge in a matter of minutes

Smart playback allows users to see their progress on videos they started, and resume the video right where they left off.

• Come back to unfinished videos whenever it’s convenient and resume instantly
• See progress or watched videos from the app item
• Resi videos listed in Related Content or Resi playlists will show progress in those thumbnails

Faster & more accurate donor profile management. Merge multiple duplicate profiles, select with the best contact info, and automatically regenerate the last giving statement.

• Merge up to 5 profiles at a time using checkboxes
• Select the best contact contact info from each profile
• Unlink incorrectly merged profiles if necessary
• Automatically regenerate the last giving statement for the new profile

Deliver new video content automatically using Resi playlists within your custom app. Users can watch the videos immediately with almost no effort on your part.

• Include a series of videos in a single item
• New videos in playlist update immediately and automatically
• Users see a carousel of videos in the series
• Rich multitasking while the videos play

The redesign of the Admin Permissions page will give ChMS master administrators flexibility to configure permission settings in ChMS so the right people on your staff have the rights and access they need to do their jobs.

• More structure within church leadership and staff
• Speed
• Operational efficiency

Update to the Giving Admin Portal’s look and feel to a new green theme.

• New green theme in Giving Admin Portal
• New product switcher
• Part of Pushpay-wide theme improvements

Allows administrators to correct the donor on a scanned check transaction after it's been deposited. Avoid having to submit a CS ticket.

• Provide administrators the ability to make adjustments themselves, improving efficiencies in their day to day operations
• Easily correct OCR errors without submitting a ticket
• Empowers administrators to finish their work quickly without interruptions of submitting tickets

(For Catholic customers) Parish leaders can view parishioner sacramental journeys and access their information on-the-go via the LEAD app, Pushpay’s mobile application for church leaders.

• Catholic priests and ministry leaders now have the information they need in the palm of their hand to minister and engage parishioners
• Have visibility to sacraments, contact information, group participation, and more

Provides admins a simple, user-friendly tool to announce upcoming events. Designed to create a visually delightful experience and boost engagement for both members and non-members.

• Share and promote information about upcoming church events
• Empower church staff and congregation by connecting them through user friendly public tools, leading to a more engaged community
• Provide your community with an easy to use event calendar so they can follow their areas of interest

(For Catholic customers) Administrators will be able to search on a specific sacrament criteria, or edit sacraments from a specific search and filter by sacraments.

• Display and export single sacrament records with relevant columns
• Edit records en masse when needing to update a considerable amount of data like for a large class that has just been confirmed
• Abitliy to export sacrament records

Recover lost donations by automatically helping donors correct, make up, or restart failed recurring payments.

• 1st or 2nd failure prompts an email alerting the donor and helping them give a make-up gift
• 3rd consecutive failure cancels the gift and prompts an email to the donor to help them restart it
• Admins are also alerted on cancelled recurring gifts for follow-up

ACH payments 'refunded' by an administrator before they've processed will simply be cancelled instead of waiting to process and refund.

• No need to open a customer support ticket in order to refund ACH payments
• Follow the same process as a normal refund, but get a quicker result if done in time
• Quickly correct mistakes to keep more accurate donor records

Public accessible forms used to help the community engage with your church, especially first time visitors. Used these forms to collect information about interested community members.

• Empower church staff to engage with your congregation by connecting them through user friendly public tools
• Provides an effective channel for members and non-members to initiate communication with the church
• Collect important and relevant information about congregants for the purposes of helping them along their faith journey

Allow your users to easily toggle from English to Spanish when using the ChMS web app.

• Spanish language available in the ChMS web app
• Empower leaders with choice over their preferred language
• Delightful & Engaging: Empower organizations to attract new volunteers or staff whose first language is Spanish

Refund ACH payments directly within the admin portal, just like with credit or debit card payments. Provides a more streamlined process for admins and bookkeepers.

• No need to open a customer support ticket in order to refund ACH payments
• Avoid having to issue ACH refunds by other methods (like issuing checks)
• Issuing ACH refunds directly like card payments helps insure more accurate donor records

Allows administrators to adjust allocations when mistakenly allocating a check using the wrong received on date. Avoid having to submit CS tickets.

• Provide administrators the ability to make adjustments themselves, improving efficiencies in their day to day operations
• Easily correct OCR errors such as given on date without submitting a ticket
• Empowers administrators to finish their work quickly without interruptions of submitting tickets

This integration will sync your Pushpay community members with the Planning Center People member management platform. Grow your database of member information.

• When a change is made in either system, Pushpay will check and synchronize the records keeping the details up-to-date
• New members of your community that give using Pushpay will be automatically created in Planning Center People

ACH payments that fail after they've deposited will automatically be corrected with a compensating transaction and conveniently labeled as a refund.

• No need to open a customer support ticket when an ACH payment is returned late
• Automatically resolve failing ACH payments
• Both donors and administrators see that transactions are clearly resolved

Provide parishioners the ability to create scheduled recurring donations. Church administrative staff benefit with consistent giving and better budget planning based on scheduled giving.

• Provide your members more choices and control over their recurring giving
• .','Drive more meaningful experiences for parishioners through ongoing donor development and engagement
• Frequency options include weekly, bi-weekly, monthly, 1st and 15th of the month, quarterly, semi-annually and annually

Through our Rock RMS partnership, Pushpay is able to provide an event payments integration for our connected Rock RMS customers. Save time by keeping donations and payments in one platform.

• Centralize payments for simpler reporting and reconciliation
• All event payments for the associated event (using Pushpay as the gateway) will be completed within the Pushpay Giving experience
• Once the payment has been completed, members are redirected back to Rock RMS and a confirmation of payment is generated

Allow your users to easily toggle from English to Spanish when using the LEAD app.

• Spanish language available in the LEAD app
• Empower leaders with choice over their preferred language
• Delightful & Engaging: Empower organizations to attract new volunteers or staff whose first language is Spanish

Empower your group leaders by enabling them to create and manage events on the fly through your church's app.

• Empower group leaders to boost engagement within groups members
• Simplify the event creation process and allow group leaders to create events on the fly
• No more dependency on ChMS webapp to create events

Review engagement metrics of your church app's performance. Have deeper insight into how users are interacting with your app and content so you can focus engagement efforts.

• Gain visibility into key metrics of your church's app
• View the number of downloads, average time spent in the app, most viewed content, and more
• Analyze data by audience type, popular content, push notifications, etc.
• Form strategies by understanding what actions users are taking
• Provides insight to help increase engagement

Option to add an animated effect when a donor successfully completes their gift to celebrate them for their generosity, providing a visual delight.

• Add animations of confetti or hearts at the completion of a gift to thank the donor for their generosity
• Humanize the experience of giving beyond just a transaction
• Select funds in which to enable the confetti animation
• Preview on your screen to ensure confidence in animation selection

Track and manage where your donors are throughout their giving journey. Church administrators can view donor insights and metrics to drive deeper engagement and generosity.

• Dashboard provides a robust list of reports and charts to view and analyze generosity metrics
• View giving at the community member or household level
• Identify donors in their various stages of their giving journey: first time giver, second time giver, occasional, regular, new recurring, recurring, top donors, lapsed donors and at doners that are at risk
• Use this information for custom campaigns and communications

View scanned front and back images of your deposited checks directly within your admin portal. Save time and easily audit check deposits.

• Access images of deposited checks for auditing and verification purposes
• Review the scanned front and back images as needed
• Feature is available in your Transactions dashboard with a single click
• Avoid the multi-step process of using other documentation control and management tools

Public Group Finder allows congregants to find small groups, ministries, and other community opportunities they want to engage in. Make it easier to drive group enrollment.

• Display list of public groups in a card view for effortless navigation of group details
• Easily message the group leader and request to join the group
• Better experience through enhanced filter options
• Integrate your public website so members can find connection points that are most important to them

Include a livestream or video library link in your church's app. Supports Resi's superior streaming infrastructure without the need to pass it through third-party platforms.

• Available for Resi customers as a replacement for the Website Draggable within the App Studio
• Supports a better user experience for the viewer via maximum viewing screen, easier display and audio options
• Viewers can pause, rewind, and more during a livestream or during a video library link

This integration makes it easier for churches that utilize Pushpay giving and Ministry Platform to have the best in class experience of integrating event payments.

• Events payment integration exists to to process your event payments through Pushpay
• Connect events using one or multiple Pushpay giving funds
• Having visibility within the Pushpay Admin Portal of every event payment
• Use a preconfigured link to pre-populate the payment experience
• Integrate payments seamlessly into the registration process

Empower your volunteers to manage their schedules wherever they are with mobile access to their serving requests, availability preferences, and blockout dates via your church app.

• Allow volunteers to browse open positions from their phone so they can fill any holes in your schedule
• View, set, and manage their own or their family member's pending, accepted, declined requests, availability preferences, and blockout dates
• Swap or Find Replacements for each serving assignment
• Ability to message the scheduler as well

Create a public sign-up to engage your community to reach and care for each other in specific ways, directly in your church's app. Helps build a greater community.

• Leaders can publicize a list of needs and a user can view, sign-up, and directly fulfill from the church app
• Creates an additional communication channel to organize outreach and care, whether it's a meal train for a family, an outreach event hosted by your church, or a disaster in the community

Donors can securely access giving statements from the custom app and their app profile at any time, making it easier to keep track of their donations and simplifying tax season.

• Easy, self-service access to current and previous giving statements inside the app or download them as a PDF
• Access statements at either the individual or household level
• Speeds up and simplifies your giving statement distribution process for donor development activities and during tax seasons

Create custom QR codes for either a specific fund or to provide your community an effortless way to download your app.

• Help promote digital giving by using branded QR codes
• Your logo is automatically embedded into the QR code for stronger brand identification
• Use for any type of giving/payment through a preconfigured giving link
• Preconfigure the fund, frequency, and the default gift amount—or simply let your donors choose themselves

Offers a great viewing experience for low-light environments. Make it easy for congregants by honoring preferences they have in their device settings.

• Users can now view their Church App in the dark color scheme
• Dark Mode is available to iOS and Android apps to provide users with their preferred experience
• Preview the app and content to ensure readability, accessibility, and branding consistency before you “make it live”

Provide serving opportunities for your volunteers. Have them sign-up for open roles even if they don't have a profile in your system.

• People can instantly share public links with anyone
• Automatically sends confirmation and reminder emails once someone signs-up
• Leaders can manage and edit assignments for each volunteer

Optimized search experience is more user friendly and intuitive. Save time searching for individuals or identifying specific groups of people.

• Multiple filter criteria to customize the search results and improve search accuracy
• Intuitive user interface to save time and simplify workflows
• Previously saved searches migrated for continued use as needed
• Formula Bar to create more advanced searches. Intersect two or more filter sets and find exactly what you need

Allow your users to easily switch from English to Vietnamese when using the LEAD app.

• Vietnamese language available in the LEAD app
• Empower leaders with choice over their preferred language
• Delightful & Engaging: Empower organizations to attract new volunteers or staff whose first language is Vietnamese

Makes attendance-taking simpler in the LEAD app. Use the name search filter rather than having to scroll through the whole list of group members.

• The attendance menu item will let you view/edit or take attendance on events in your group
• Use the Selected People screen so you can easily review the list of people you've selected before saving your attendance entry

Configure which columns you want to display and export within the Transactions page. Save time by formatting the report directly within the Giving portal.

• Easily rearrange the order of columns by dragging the corresponding fields
• Modify the report format based on your specific preferences and needs
• System will remember your column setup until default settings are reset
• Reset to the default settings at any time

Donors will be sent emails whenever an action is taken regarding their recurring gifts and schedules. This will improve the communication between you and your donors.

• Keep the donors informed about the action they made for their recurring gifts
• Four recurring gift-related emails will be sent whenever a recurring gift is (1) created, (2) paused, (3) resumed, or (4) canceled

Fastmode is a quick and secure feature to Give while allowing donors to bypass the authentication process. Save them time and reduce any Giving friction.

• If Donors enable Fastmode, they won't have to receive and enter a Security Code by SMS the next time they want to give using their mobile device
• Donors will have a choice to enable (default) or disable Fastmode
• Donors will be able to give in two clicks

Allows a Worship Pastor to customize the lyrics and chords to their songs using an industry standard format called ChordPro.

• Create and modify song lyrics and chord charts
• Build out unique song arrangements and quickly edit lyrics
• Utilize a variety of chord notation systems
• Create new song attachments for worship sets
• Transpose the song into another key

Integration allows churches to use the MinistrySafe platform for formal training of volunteers who come into contact with anyone 18 years old or younger.

• Virtual-based system means church staff are relieved of training volunteers multiple times a month or year
• Once training is complete, the certification and test score are available on the volunteer's profile page
• Both systems are synced with the necessary data in the system of record (ChMS)

Leverage best in class tools from Pushpay's direct integration with The Church Co's website creator. Save time with Groups and Events automatically updated on your website.

• An integrated website makes updating and editing easier
• Be less reliant on costly professional web designers or administrators for updates

The Service Plan page allows you to to add songs, items, and section headers so that you can plan your service down to the minute.

• SongSelect by CCLI integration: Download and share chord charts and lyrics directly in your Service Plan
• Song Library: Manage and share song details such as BPM, duration, and key
• Service Plans: Create and add your order of service to a schedule for multiple services

Consolidated app for congregants taking important connection experiences and making them available within the church's mobile app.

• Pre-check in for Sunday School, volunteer, and more
• Instant check-in allows families to check in from their phones without needing to scan a barcode for attendance
• Members can find and join a group, communicate with group members, share prayer requests, and more
• Allows leaders to track attendance for groups

Completely rebuilt Transactions screen to improve performance, filter flexibility, and in-line actions. Improves user experience with more discoverability of actions and fewer clicks.

• New exports experience and support for all pre-existing transaction exports and native file exports
• More in-line actions, such as fund reallocation and refunding, directly from the Transactions grid
• Improved Community Member transaction management experience with the ability to lookup members and view/manage their transactions from the Profile itself

Provides a giving journey entirely in Spanish. Create stronger engagement with your Spanish speaking members.

• Users are able to switch the language preferences from English to Spanish, and back
• Helps to relieve language barriers
• Items available in Spanish include: Web Giving screens (enter amount, select payment method, confirm gift, thank you screen, etc.), email receipts, and security code received by SMS

More accurate insights to donor activity if households is the way giving is represented in the community.

• Use household information for accurate financial reporting, giving statements, and donor development insights
• Develop stronger connections with personalized conversations and more relevant marketing materials for the members of the respective household
• Edit and update household member information all in one database

Provides a multi-week view of volunteer schedules and service plans on one screen. A combined view of past and future weeks of services saves time planning.

• Manage volunteers and the content of your service plans while comparing past and future dates
• Scan across multiple schedules, compare positions, and see what volunteers you're missing by aligning your teams and positions
• Access the same functionality as you currently have on both your volunteers grid and service plans

Creates a unified database that consolidates all individuals in your community across all your Pushpay ecosystem. Bringing better data accuracy and increased operational efficiency.

• Keep your individual people data in sync across all products
• Simplifies the administrative experience and reduces the need for multiple data entries
• Enables you to take advantage of other great features that would otherwise be unavailable, like Household Giving Statements and App Connect features

Group Leaders and Assistant Group Leaders can record attendance within the My Church app.

• View, edit or take attendance on events in your group
• Allows group leaders to have one place to go to add people to their group, send group messages, access sermon recordings, read the bible, and track group attendance on the go

When a logged out person fills out a form, the system will match the form response to the corresponding profile.

• When a member receives a link to a form and is not logged in, the system will attempt an exact match on first name, last name, and either phone number or email address
• For exact matches, the form will be auto matched with no additional steps for the form manager required

Admins can export all the pledges of a campaign into a single CSV file, allowing them to manage their own reports in Excel or other applications.

• Export campaign-related data including data for pledges, community members, and donations (if applicable)
• Review all pledges for a given campaign in a single view
• Monitor the health of a campaign (pledgers, donors, frequency of pledges, conversion rates, etc.)

Better manage community member records. Administrators will save time by archiving inactive records and moving them from the pool of active and non-archived members.

• Have the ability to hide community members you consider inactive, reducing the need to deal with large and unmanageable lists
• Keep only active or relevant community members included in reports, insights and recommended actions for more accurate reporting and generation of insights
• Reduces irrelevant contact between you and inactive members

Manage a complete calendar of family volunteers. Creates an organized schedule that allows families to stay on track with their volunteer serving assignments.

• Primary household members can assign other family members to open volunteer positions
• Family members can view, accept or decline volunteer openings
• Automate serving reminders to each volunteer through text or email
• Alert volunteers on upcoming serving opportunities through text

Provides donors the ability to quickly access their transaction history, giving totals, and more from their app profile. Donors stay engaged with their generosity journey.

• Display transaction record details such as transaction amount, payment ID, recipient, fund date and time, payment method, if the gift was recurring, and more
• The Transactions page gives you full control over your transactions with tools like: Configurable Columns", Transaction Edits, Transaction Filters, Transaction Export, and People Search

Provides a way to track people and actions through a series of steps called Queues. The intent is to ensure consistency for every process and prevent people from falling through the cracks.

• Track people through ministry steps and action items
• Delegate tasks, calls, or visits needed from specific volunteers or staff members so they can be successful with ministry efforts
• Common process queues include guest connections, missions trip preparation, hospital visitation, spiritual growth plan, volunteer placement, bereavement follow-up, leadership development, and more

Creates effortless giving experiences and smart CTA's with preselected amounts, funds, frequencies to make generosity as frictionless as possible.

• Create shortened, preconfigured giving links through a simple user interface
• Use URL CTAs in emails, social media, etc.
• Helps to promote digital giving and specific fund raising
• Great tool for Campaign giving and Missionary giving
• Reduces effort on givers and creates simple giving experiences for a frictionless process

Integration allows for Pushpay customers to consolidate merchant providers. Remove the need to use multiple vendors to process giving through ServiceReef.

• A simple solution to missions giving and administration without the need for a new payment provider
• Streamlined reconciliation through Pushpay
• All missions giving information are captured by Pushpay, which allows customers to leverage tools like Annual Giving Statements

The audio player enhances the app's podcast and media experience making it easier to consume media on the go.

• App users will have access to advanced controls such as manual scrubbing, fast forward/rewind, offline mode, resume, and speed control
• Supports Airplay and Chromecast
• Users can get information about the content playing, such as title, author/artist, and length
• Minimize player to navigate to another screen or to take notes

Provides financial insights and trends to help you identify and track the financial health of your organization. Reduces administrative time spent on manual reporting processes.

• Improve accessibility and communication of important financial information to the church leadership team with multiple report options
• Analyze data based on giving patterns and trends, leading to more strategic decisions
• Make financial comparisons from any custom date range
• Review transaction total, number of transactions, average transaction amount, and more

Create easy ways for donors to self-service and pledge to specific campaigns. Donors can quickly follow-up their pledge with an initial donation to the campaign.

• Avoid manually entry of pledges and allow donors to directly self-pledge into the campaign of their choice
• Admins have control to create multiple pledge links for a church's various campaign funds and share them with the congregation
• Self-service allows donors to pledge directly and monitor their progress, promoting recurring giving

Congregants create their profile after downloading your church's app. Helps you build a closer connection and increase engagement once they provide their profile information.

• Acquire profile information including name, age, email, mobile number, photo, etc.
• Keep everyone up-to-date with what's going on through notifications
• Easily access giving statements and giving history
• Congregants are able to bookmark content they enjoy
• Automatically creates a Pushpay account to sync profile information and make giving easier

Integration automatically sends transaction data from Pushpay to a customer's Shelby Arena instance. Save time and minimize errors associated with exporting and importing of transaction data.

• Payments will be matched to people records in Shelby Arena
• New giver gifts will create a new record for that person
• Batch transactions in Pushpay will be sent through and show as matching batches in Shelby Arena
• Donations entered for an Organization in Pushpay will be sent to Shelby Arena

Powerful way to connect and communicate with your app users, using both words and images. Create impactful messages that increase engagement with your app.

• Add a title, subtitle, and image to your message
• Improved formatting when the notification is received
• Ability to display the body of the message
• Drive end users' engagement and increase retention, making sure that your messages are standing out from the rest

Engaging and informative way to show members how their contributions (e.g. VBS attendance, food drive, small group sign-up, etc.) have made an impact.

• Communicate about past or present campaigns and projects sharing achievements and saying thank you to donors
• Show donors how their giving is making a difference in a cause they care about
• Provide results, facts, statistics, and visuals regarding the campaign(s)
• Strengthen the emotional connection with the cause they have supported

Record non-cash donations like stock, gifts in kind, and more. Allows you to capture all your financial transactions into one system making reconciliation easier.

• Non-cash gifts recorded in Giving are associated with a person in the ChMS like other recorded transactions
• A donor's non-cash donation is listed alongside their cash donations in their transaction history
• Have the ability to manually assign monetary values to the non-cash gifts at your discretion

Ability to track gifts and donations made by organizations. Easy for administrators to manage donations and add new organizations to your community list.

• Organizations can include businesses, schools, universities and community groups
• Distinguish between individual members of your giving community and organizations
• No need to maintain multiple accounts to obtain separate Giving Statements for personal and organizational giving

Connect your SongSelect account to Pushpay's ChMS. Anyone with the appropriate permissions will be able to download chord charts when adding new songs.

• Import a lyrics file into Lyric & Chord Chart Editor to give you a starting point to build your chord chart
• Connect your SongSelect account to Pushpay ChMS
• Download chord charts when adding new songs

Integration allows all donations and payments to your mission trips to be processed through Pushpay. Effortlessly accept payments from donors to fund your Managed Mission trips.

• Your finance team can easily reconcile missions giving in the same place as all your other Pushpay giving
• Enable or disable recurring donations
• Mark Managed Mission trip donations that are tax deductible
• Authorization process for advanced protection

Conduct and track background checks with this integration to ensure the safety and security of your church community. Lighten your workload when onboarding volunteers.

• Create peace of mind by prioritizing trust and safety above all else
• A thorough and efficient background check process allows you to cast a wide net for the volunteer opportunities in your church
• View the status of each background check, whether it's pending or completed

Displays all of the songs you've added to your library and provides an easy way to manage all the songs you play at your church.

• Sort, filter, and show/hide columns to display the songs in the most helpful way for you
• Select a specific song to see the details page for that song, including arrangements and keys
• Add brand new songs from this page

Save time by creating a template that can be used to autofill plans as you create them or be imported after you've already created a plan.

• Templates are not tied to a week or date until you populate specific dates
• Delete templates you no longer need
• Have the option to create a Plan from a template and it will be added to that week and will be filled with all the details from your template

Offers a great viewing experience for low-light environments.

• Enable dark mode settings for check-in within the kiosk
• More options for viewing preferences

Set up a fundraising campaign with a dedicated fund. Also add pledges to forecast the outcome of a campaign and measure against the total collected donation.

• Customize the financial goal and visibility of each listing
• Share the Campaign donation page digitally and keep track of progress
• Visually see the total amount that's being donated to each campaign
• Provide a user-friendly desktop and mobile experience for donors
• Monitor campaign performances for each listing